Privacy Policy

1. Introduction

CommunityResourcePlaza ("we," "our," or "us") is dedicated to safeguarding your personal privacy. This document outlines our Privacy Policy and clarifies the manner in which your information is collected, used, shared, and secured when you engage in activities on our website communityresourceplaza.site or when utilizing our yacht charter offerings.

Your use of our services is considered acknowledgement and agreement to the practices outlined in this policy. This Privacy Policy is in line with prevailing privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional pertinent privacy legislations in Canada.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you willingly submit to us when you engage in actions such as:

• Reserving a yacht charter
• Communicating with us via our website or telephone
• Opting in for our newsletter
• Completing any forms on our website
• Taking part in our surveys or special promotions

This may consist of:

• Your name and modes of contact like email, phone number, and postal address
• Financial information for transactions (handled securely by external payment service providers)
• Specific preferences and necessities regarding your charter
• Contacts for emergencies
• Specified diets or health-related data (if divulged)

2.2 Automatically Collected Information

Automatic data collection occurs regarding your device and your use patterns when you visit our webpage:

• IP addresses and location details
• Browser species and its version
• Webpages visited including the duration of visitation on our site
• Referrals from other websites
• Specifics about your device such as type, display resolution, etc.

2.3 Cookies and Tracking Technologies

Cookies and similar tracking methods are utilized to refine your experience on our site. These include functionalities to:

• Record your user preferences
• Analyze website activity and its efficiency
• Offer content tailored to your interests
• Upgrade our services

Preferences for cookies can be regulated through the settings of your browser or via our cookie consent prompt.

3. How We Use Your Information

The information collected is used for the purposes such as:

• Service Provision: To cater to yacht charter services, handle reservations, and maintain communication regarding your bookings
• Client Support: To address your concerns and offer assistance when needed
• Transaction Handling: To undertake payment transactions and manage accounts
• Guarding Safety and Security: For the secure operation of services and prevention of deceitful activities
• Promotions: To forward promotional content and pertinent updates provided you agree to such communications
• Enhancing Our Website: To monitor user interaction and enhance our website's functionality
• Abiding by Legal Obligations: To adhere to legal standards and regulatory demands

4. Information Sharing and Disclosure

Your personal details are not sold, exchanged, or leased to unaffiliated parties. However, information may be divulged under the following scenarios:

4.1 Partners in Service

We may provide information to reliable external service companies that support us in areas like transaction handling, web hosting and upkeep, email outreach, analytics and performance optimization, and customer service.

4.2 Requirements of the Law

Disclosure of information may occur when demanded by law or in response to lawful processes, court edicts, state of emergencies, or if it pertains to investigations of possible illegal activities or fraud.

4.3 Business Changes

Your details may be subject to transfer during business transactions such as amalgamations, acquisitions, or asset sales.

5. Data Security

We make use of appropriate security measures both technically and organizationally to shield your personal data from unwarranted entry, changes, distribution, or obliteration. These include cryptographic measures, safe servers, controlled access, ongoing appraisal, and training for our staff.

Be aware that no method of information transfer over the internet or electronic storage is entirely impervious to breaches. Therefore, we are unable to promise the absolute security of your information.

6. Data Retention

Retention of personal details occurs only for as long as they are needed for the intended purposes they were collected for or as mandated by law. Usual retention periods are:

• Charter Reservations: 7 years (for tax and legal reasons)
• Promotional Communications: until you opt-out or request deletion
• Analysis of Website Activity: 26 months
• Customer Service Interactions: 3 years subsequent to the last correspondence

7. Your Rights and Choices

Your rights encompass access to your information, rectifications, erasure as per laws, portability, refusing marketing engagements, and setting cookie preferences. Should you wish to utilize these rights, please reach out to us via the provided contact information below.

8. Third-Party Services

8.1 Google Analytics

To evaluate website traffic, we rely on Google Analytics. You can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website might include links to social media platforms which come with their distinct privacy policies.

8.3 Transaction Processors

Transaction processes are managed by third-party payment handlers compliant with PCI DSS standards.

9. International Data Transfers

Your data might be transferred to and handled in countries other than Monaco. We enforce suitable precautionary measures in line with established privacy laws.

10. Privacy of Minors

Our offerings are not targeted at individuals below the age of 13, and we do not knowingly amass their data. Should you become aware that a minor has supplied us with their data, please inform us right away.

11. Modifications to This Privacy Policy

We may amend this Privacy Policy to mirror changes in our procedures or in response to legal changes. Notifications will be made by uploading the updated document, emailing our registered users, or exhibiting a notice on our webpage. Your continued engagement following such updates signifies your acceptance of the new terms.

12. Contact Information

For queries regarding this Privacy Policy or our data handling practices, please contact us:

13. Adherence to Google Ads User Consent Policy

Our compliance is in accordance with Google Ads user consent policy. Any modifications to cookie/tracking preferences can be made at any moment through our cookie settings.